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How to Make an Insurance Claim for a Storm-Damaged Roof

Key Takeaways

  • Document storm damage immediately with photos and videos to support your insurance claim.
  • Secure your property to prevent further damage and save receipts for any temporary repairs.
  • Contact your insurance company as soon as possible to start the claims process.
  • Schedule a professional roofing inspection with Apex Restoration & Roofing to get an accurate damage assessment.

First Steps After Storm Roof Damage

Immediate Safety Measures

If there’s significant damage, evacuate the premises until it’s safe to return. Contact local authorities if there’s a risk of structural collapse or other hazards.

Assessing Visible Damage

Once safety is assured, inspect the exterior from the ground – avoid climbing onto the roof, as it may be unstable. You can also use binoculars to get a closer view of your roof.

Look for visible signs of damage such as missing shingles, dents, or debris.

Storm damaged home. 
Then, check for broken windows, damaged gutters, and any signs of water leaks inside your home (image courtesy of Ungerman).

Protecting Your Property

Cover any exposed areas with tarps or plywood temporarily to keep water out and minimize additional damage.

Keep receipts for any materials purchased for temporary repairs like caulk, power tools, safety gear. Your insurance company may reimburse these costs if they’re necessary to prevent further damage.

Apex Restoration & Roofing: Your Roofing Specialists in Colorado

Located in Englewood, Colorado, Apex Restoration & Roofing offers expert residential and commercial roofing services. With over 27 years of experience, we specialize in roof replacements, repairs, and storm damage restoration, using only the highest quality materials. Our A+ BBB rating and a 5-star rating on Google from satisfied customers ensure your project meets the highest standards of quality and satisfaction.

See the Apex difference today!

How to Gather Evidence for Your Insurance Claim

Photographing the Damage

Take clear photos of all exterior and interior damage from various angles – include close-ups and wide shots to provide context.

Walk through your property narrating the damage as you record to give a clearer view of the extent of the storm’s impact.

Collecting Receipts and Documents

Keep all receipts for temporary repairs, hotel stays, or other storm-related expenses, as they will be important when filing your claim.

Locate your insurance policy documents – understanding your coverage will help you know what to expect during the claims process.

Creating a Damage Report

Compile all your evidence into a detailed damage report. Include descriptions of the damage, estimated costs for repairs, and any temporary measures you’ve taken.

How to Contact Your Insurance Company for a Roof Claim

Preparing Your Information

Before you contact your insurance company, prepare your insurance policy number, the date and time of the storm, and your damage report. You don’t want to miss any important details during this call.

Understanding Policy Details

Review your insurance policy to understand your coverage limits and any specific requirements for filing a claim. Knowing these details will help you provide accurate information and set realistic expectations for the claim process.

Why You Need a Roofer’s Inspection for Your Claim

A professional roof inspection is one of the most important steps when filing an insurance claim. A roofer will thoroughly assess the damage, which can significantly strengthen your claim.

Benefits of Professional Assessments

  • Professional roofers can identify issues like hidden leaks, structural damage, or compromised shingles that aren’t visible to the untrained eye.
  • A detailed inspection report from a licensed roofer adds credibility and can ensure a smoother processing of insurance claims.
  • A professional inspection gives you a clear understanding of the extent of the damage, so you can plan repairs and make sure you receive proper compensation.

What to Expect During an Inspection

The professional will examine both the interior and exterior of your home. They will check for signs of leaks, inspect the attic for water damage, and assess the roof’s structural integrity.

The roofer will also look for missing or damaged shingles, flashing issues, and any other signs of wear and tear. Once the inspection is complete, they will provide a detailed report outlining their findings.

How to Follow Up on Your Roof Insurance Claim

Tracking Your Claim Status

Contact your insurance company regularly to check on the status of your claim. Most companies have online portals where you can track your claim’s progress. 

Effective Communication with the Insurer

Keep records of all correspondence with your insurer, including emails and phone calls – this documentation will be helpful if any disputes arise. 

If necessary, provide any additional information the insurer requests. Prompt responses can expedite the claims process.

Understanding Claim Resolution Timelines

Insurance claims can take time to resolve – depending on the complexity of the damage and the insurance company’s procedures. Ask your insurer for an estimated timeline so you know what to expect.

Don’t hesitate to reach out if the process is taking longer than expected – a gentle nudge can sometimes move things along.

Common Mistakes to Avoid in Roof Damage Claims

  • Delaying filing your insurance claim can even cause denial, and further damage may not be covered by your policy. 
  • Failing to provide detailed evidence of roof damage can cause delays or denial of your claim. 
  • Selecting an inexperienced or untrustworthy contractor can lead to poor repairs and complicate your claim. Avoid contractors who demand large upfront payments or pressure you into contracts.

How Apex Helps with Storm-Damaged Roof Insurance Claims

At Apex Restoration & Roofing, we know how challenging it can be to deal with storm damage and insurance claims. That’s why we’re here to guide you through the insurance claim process and ensure your roof is restored to its best condition.

  • We focus on repairing and replacing storm-damaged roofs. Our team knows how wind, hail, and heavy rain can affect your roof, and we work to restore it quickly and effectively.
  • We quickly assess storm damage and start repairs immediately to prevent further problems like leaks or structural damage.
  • We inspect the roof thoroughly to uncover hidden damage.
  • We use top-quality materials for minor fixes and full replacements so your roof will be able to withstand future storms.
  • We work with insurance companies to make sure claims are processed efficiently.
  • We have an A+ BBB rating and numerous positive reviews for our reliable, high-quality services.
A screenshot showing a positive review of Apex Restoration & Roofing.
You can count on us to handle your storm damage needs efficiently and effectively.

Contact Apex Restoration & Roofing today!

Frequently Asked Questions (FAQ)

What if my claim is denied?

If your claim is denied, review the denial letter carefully to understand why. Sometimes, additional documentation or clarification can resolve the issue. Don’t hesitate to contact your insurance company for further explanation. 

If you’re still unsatisfied, consider hiring a public adjuster to help you challenge the denial. They can provide an independent assessment and negotiate with your insurer on your behalf.

How long does the insurance claim process take?

On average, claims can take anywhere from a few weeks to a few months to be resolved. The length of the claim process can vary depending on factors like complexity of the damage and the responsiveness of your insurance company.

Stay in regular contact with your insurer to track the progress and address any delays promptly. Having a professional contractor like Apex Restoration & Roofing involved can also help expedite the process by providing timely documentation and reports.

Can I repair the roof before filing a claim?

You can still make temporary repairs to prevent further damage, such as covering holes with tarps. However, avoid making permanent repairs until after the insurance adjuster has inspected the damage. Document all temporary repairs and keep receipts, as these costs may be reimbursable.

What should I do if I have multiple damages?

If your home has sustained multiple types of damage, such as roof, siding, and window damage, document each area separately. Provide your insurance company with a full report detailing all damages. You want to make sure that nothing is overlooked and you receive fair compensation for all repairs needed.

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